Donkey Move Door-to-door Pickup Service to Support Long-term Care is a virtual transportation matching platform, making the transport providers more accessible, efficient in operation and available for the people with special needs and the elderly, according to their special needs profile. The system is accessible to users via mobile and web applications, allowing commuters to book transportation services at a click of a button, and transport providers to enjoy a real-time control and management of their fleet. By using the Business Operation Guidance System, the supply and demand can be be connected through providing better visibility, availability and real time management and execution of rides. The algorithm of this system is designed by the " Business Operation Guidance System, Apparatus and Method for Vehicle " patent (I 475497). With this algorithm, system can calculate the intelligent business guidelines, and enhance the possible of carpooling at peak time, or increase the carrying capacity at non-peak hours, by analyzing historical big data.